Driving schools use Lessons Online to allow learner drivers to book blocks of driving lessons based on their preferred locations throughout the UK and their preferred dates. This approach gives learner drivers the ability to review their options and choose their preferred arrangements, including instructors, locations, dates and vehicle types, before booking and paying for their lessons online at any time of the day or night.
Driving schools can derive huge benefits from this approach, as it promotes preferred online booking methods, eliminates the need for learner drivers to phone a call centre and increases the volume of bookings that can be achieved, without needing to increase telephone contact resources.
Resource management is also simplified when Lessons Online is used, since Driving Instructors can declare their availability and monitor their allocation through an online calendar. Instructors also receive automated email notifications every time new bookings are made.
Lessons Online was originally developed to support franchise driving school arrangements and it includes operational and financial administration features, which are used to manage the allocation of approved instructors and set associated fee structures.