Clarity provided a suite of requirements analysis, implementation and technical support services to facilitate a comprehensive business transformation, based on the delivery of tailored SharePoint solutions that were configured to support the disparate needs of user groups throughout the fire and rescue service.
- A Requirements Analysis was used to identify ICT Department business process requirements that could be satisfied by a solution based on Microsoft SharePoint and develop a corresponding design proposal.
- An Infrastructure Audit was performed and guidance and support was provided to establish a suitably robust SharePoint deployment infrastructure. New backup and disaster recovery arrangements were implemented as part of this assignment.
- Technical implementation and support services were provided to facilitate completion of the intranet migration from a Lotus environment to SharePoint. Clarity provided additional “user attraction” features as part of this service, including superior navigation and a dynamic corporate organogram that is integrated with Active Directory and provides users with the ability to identify colleagues’ current roles, locations and contact details.
- Five new team sites were developed for the ICT, Corporate Communications, Administration, Health and Safety and Risk Response departments. These sites provide a range of features, including:
- Document libraries, team collaboration, calendars, BI dashboards and lists.
- Document management, coupled with workflow for identified business processes.
- A self service knowledge base and FAQs for all users.
- Wikis/blogs that are only accessible to nominated staff.
- Access and presentation of historical data through a SharePoint report centre site.
