Content Management

Our content management solutions are based on the award-winning RedDot CMS platform, which has been deployed to more than 1,700 customers worldwide. Our solutions are used to manage large-scale intranets and websites and maintain dynamic web-based material. They include the following key features

Non-Technical Content Management

Highly intuitive content editing tools are designed to facilitate dynamic maintenance of websites and intranets by non-technical staff, thereby promoting distributed "local" ownership of content and eliminating the traditional ICT content publishing bottleneck. The content editing environment includes full WYSIWYG rendition of web pages for use by staff when adding or updating all forms of content (incl. body text, title text and images).

Site Design Management

CMS makes it easy to maintain a consistent, corporate look and feel for websites and intranets by separating design management tasks from content management tasks. Site design tools are used by suitably authorised designers to create and manage the site structure, standard site page template designs, stylesheets and other design features. Authorised content contributors are then provided with a highly controlled, consistent and intuitive content editing environment.

Automated Content Publishing

Highly configurable workflow can be used to ensure content is reviewed and approved by authorised personnel prior to initiation of automated publishing to the target site/s (web and/or intranet). Time-based publishing controls are also provided to enable scheduling of automated uploads at specified times. This approach removes the dependence on staff availability at specified times and eliminates constraints on staff work patterns, particularly during busy periods. The CMS publishing process also allows content to be created once and referenced many times throughout a site.

Personalisation and Web 2.0

Our websites use CMS technologies to promote engagement with citizens, partners and stake-holders by providing personalisation features that are used to establish simple but precise communication with targeted groups and individuals. These dynamic features facilitate interactive information sharing and collaboration through fire service websites.

Accessibility

Our websites are designed to provide high standards of accessibility and comply with relevant W3C guidelines. We use flexible navigation and link management features to support best practice in website design for usability. We also use AA compliance validation software within publishing workflows to prevent deterioration of accessibility standards when content is updated.

Dynamic Document Management Integration

Dynamic integration with document and records management systems can provide a seamless approach to management of source content within a structured environment. This feature also allows dynamic links to be maintained directly from website and intranet pages to the current approved versions of documents that are held within the DM/RM repository.

Web-Based Thin Client Interface

Software installation and maintenance tasks are minimised since client software is not required on user PCS. Users can also work remotely using web-based or VPN communications.

Concurrent User Licensing

The CMS concurrent licensing model is highly cost effective since a small number of licences can be shared among a large user community.