Consultancy Services

Our portfolio of consultancy services are designed to support the introduction of information management solutions and help clients achieve their associated business objectives.

Business Analysis

By adopting a rigorous approach to business analysis prior to technology deployment, we ensure that IT expenditure is focused on information management solutions that will provide the greatest benefits and the best return on investment. Our business analysis services are used to identify recommended technologies, system configurations that will support business processes most effectively. As part of this analysis we also identify a recommended approach to technology deployment, which may be used to ensure a smooth transition to effective use of new technologies, and associated outline cost estimates.

Business Case Development

A Quantified Monetary Business Case provides an objective cost-justification for deploying proposed information management technologies. Business case metrics can also be used to provide a clear focus during technology deployment and to measure project success following the deployment. Our commercial business case development services are used to identify projected cost savings that will be derived from information management solutions, based on system configurations and usage profiles that are identified during the analysis.

Requirements Specification

Following a detailed analysis of Customer needs, our Consultants produce formal Requirements Specifications, which are used by Clients as the basis for managing competitive technology procurement exercises (e.g. OJEC, Catalyst, etc.).

These specifications identify the key functional and technical requirements that solutions must satisfy in order to support Client business objectives and processes effectively. Where relevant, they may include integration requirements with existing information management systems, to ensure best value is derived from current and future investments.

As part of this service, we also develop Tender Evaluation Frameworks that provide an objective and transparent process for evaluating tender submissions against requirements and generating quantified tender assessments. Evaluation criteria, which are included in these frameworks, are designed to provide an objective appraisal of the clarity of proposals, compliance with Tender requirements, design elegance, risk levels and value for money.

Process Definition and File Planning

Our clients use our Process Definition and File Planning services to support the adoption of a consistent approach to electronic document and records management within their organisations.

Operational Procedures

Our Operational Procedures are designed to facilitate the adoption of consistent and effective working practices that utilise features provided with deployed technologies to support client processes. Our procedures encompass:

• Document production & storage
• Document review & approval
• Version control
• Change management
• e-Mail management
• Security management

File Plans

Our File Plans identify client-specific document types and corporate records and define management controls for each identified type, encompassing:

• Storage locations
• Record formats
• Ownership
• Security & access privileges
• DMS search criteria
• Review/approval requirements
• Publishing channels
• Retention periods
• Pre-disposal review activities

IT Strategy & Planning

The UK public sector creates and stores vast amounts of data and effective management of this information pool is critical to the ability of our public authority customers to deliver high quality, citizen-centred services. An over-arching information management strategy can be used to ensure data accessibility, control and visibility throughout the organisation and support team collaboration and information sharing.

Our IT Strategy & Planning services provide a future direction for technology investment that will support achievement of business objectives and compliance with Government targets by promoting an integrated approach to information management.

Change Management

Clarity's change management and transition support services are used to encourage staff participation in technology deployment, promote ownership of new technologies and facilitate a swift and smooth transition to use of these new solutions with minimal business disruption.